Privacy policy.

Information you provide

When you place an order, submit a trade-in, contact support, or create an account, we may collect information including:

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Payment information
• Order history
• Communications with our support team

Device & website usage information

When you visit our website, we may automatically collect certain information including:

• IP address
• Browser type
• Device type
• Operating system
• Website activity and usage data
• Referral sources
• Pages visited and time spent on our website

This information helps us improve our website, products, and customer experience.

We do not sell your personal information.

We may share information with trusted service providers who assist in operating our business, including:

• Payment processors
• Shipping carriers
• Fraud prevention providers
• Website hosting providers
• Customer support platforms
• Marketing service providers

Information is shared only as necessary to provide services or comply with legal obligations.

We use your information to:

• Process and fulfill orders
• Provide customer support
• Verify transactions
• Prevent fraud and unauthorized activity
• Communicate about orders and account activity
• Improve our products and services
• Comply with legal obligations
• Send marketing communications when permitted by law

Payments are processed by trusted third-party payment providers.

We do not store complete payment card information on our servers. Payment information is securely processed by our payment partners in accordance with applicable security standards.

To fulfill orders, we may share necessary information with shipping carriers and fulfillment providers, including:

• Name
• Shipping address
• Contact information
• Order details required for delivery

We may use customer information, order information, device information, and transaction history to detect, investigate, and prevent fraud, unauthorized transactions, abuse, or other illegal activity.

We reserve the right to maintain records necessary to protect our business, customers, and partners from fraudulent activity.

Our website may use cookies, pixels, and similar technologies to:

• Maintain website functionality
• Remember user preferences
• Analyze website traffic
• Improve user experience
• Measure marketing performance

Most web browsers allow you to manage or disable cookies through browser settings.

If you subscribe to our newsletter or marketing communications, we may send updates regarding products, promotions, and company news.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in those communications.

We take reasonable measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain information for as long as necessary to:

• Fulfill orders
• Provide customer support
• Maintain business records
• Resolve disputes
• Enforce agreements
• Comply with legal and tax obligations

Depending on your location, you may have rights regarding your personal information, including:

• Access to your information
• Correction of inaccurate information
• Deletion of personal information
• Objection to certain processing activities
• Withdrawal of consent where applicable

Requests may be submitted through the contact information below.

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.